Amy Hooker 39 connecties

In Finance I worked in accounts payable and processed credits and debits for all customers WW.
• Created a training manual for new employees
• Automated many of the manual processes and streamlined the processing of credits.

In Sales Ops I learned more about how Seagate predicts the selling of drives and what regions contributed share.
• Researched and published sales and inventory reports.
• Provided weekly sales tracking before automation was implemented.

In Marketing I worked for Sales Programs for the Channel but I didn't develop programs.
• Provided Global Program Communications
• Established as key contact with all marketing programs tied to increasing profitability at the customer level
• In charge of consolidation of all budgets and metrics globally
• Developed metrics and formats as new goals and measures are established
• Managed several cross-functional projects concurrently
• Developed and deployed the Global ROI (which included)
• Development of Access Databases to effectively track complex programs
• Successful deployment of global ROI metrics and the supporting quarterly reporting package
• On demand R.O.I analysis for senior management
• Quarterly reporting of Marketing spend on high-level program spend to Vice President of Marketing and Executive Vice President of Sales and Marketing
• Monitored grey market activity and imposed correctional actions on those that violated the channel integrity agreement.
• Worked with the corporate investigations team and the FBI.
• Enforced monetary fines for distributors for selling to known violators.
• 5-yr extended warranty implementation
• Worked on customer segmentation model for how to classify the POS customers we sell to in the channel. That system is used for e-marketing still today.

In Sales Support
• Was a core member of the LSID project and managed the data stewardship for the flagship launch in the Americas.
• Co-wrote the training manual and traveled to EMEA to personally train the data steward to ensure a consistent process across the regions.
• Conducted sales tool training for ongoing pipeline accuracy; I managed the POS analysis and the Sales In analysis at the same time.
• Had the US Data Steward report to me until they broke the sales-IN team away from the sales-OUT team.
• Conduct Sales tool training as an ongoing initiative to ensure order and pipeline accuracy
• Analyzed and prepare reports on Regional Channel Sales performance
• Served as a Primary Liaison between Sales, Marketing and IT organizations to support infrastructure
• Assisted sales team with data updates in CRM systems
• Ensured data synchronicity across CRM, POS and Financial systems
• Conducted the Identifying and driving of process improvements
• Assisted sales team members in CRM data management tasks
• Successful creation of Key Dashboard metrics for Executive Management
• Quick turnaround of issue resolution for field sales reps